{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Delivery within Ireland. Prices are in euro. Standard delivery is free when the goods subtotal is €50 or more after discounts; below that standard delivery is €22. Express delivery is €22 at any order value. Orders are handled in 24 to 48 hours and then take 5 to 7 days to arrive. A tracking number is emailed after dispatch, and items in one order may arrive separately. For delivery outside Ireland, contact the store before ordering. No tax is added at the checkout, so the price shown is the price charged.",
    "content": "Shipping & Delivery Last updated 25 September 2026. Delivery charges All prices are in euro. Standard delivery is free when the goods subtotal is €50 or more after discounts. Below that, standard delivery is €22. Express delivery is a paid option at €22, whatever the order value. Your cart shows the delivery charge before you pay. Where we deliver We deliver across Ireland, including Dublin, Cork, Limerick, Galway, Waterford, Drogheda, Dundalk, Swords, Bray, Navan. If you need delivery outside Ireland, please email theteam@customersupport.care before you order so we can confirm what is possible. How long it takes We handle and process orders in 24 to 48 hours. Delivery within Ireland then takes 5 to 7 days. These are estimates. If you need an order by a certain date, email us before you buy and we will tell you honestly whether it is likely. Tracking and separate packages We email you a tracking number once your order has shipped. For practical reasons, products in the same order may be sent in separate packages and may arrive on different days. You can follow your parcel on our Track Your Parcel page. If your order is late or does not arrive Your order is our responsibility until it is delivered to you. If it has not arrived within the time above, email us with your order number and we will chase it. If we cannot deliver within the time we told you, or within 30 days if no time was agreed, you can give us a reasonable extra period, and if the goods still do not arrive you can cancel for a full refund, including delivery. Delivery questions Email theteam@customersupport.care with your order number. Please check the address you enter at checkout and tell us straight away if it needs correcting.",
    "url": "https://carlift.irish/shipping"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Change-of-mind returns are accepted within 15 days of purchase, and never less than the 14 days from delivery that Irish and EU law give for online purchases. Return the item in its original packaging with proof of purchase from this website; the buyer pays return postage to the original dispatch warehouse. Refunds are processed 24 to 48 hours after the return arrives, to the original payment method or as store credit on request, and include the delivery charge paid, up to the cost of standard delivery. There is no cancellation fee and no handling fee. Orders can be cancelled free of charge until shipped; contact the store within 12 hours of a paid order. Damaged, faulty, incorrect, incomplete and missing orders are put right at no cost, and nothing limits rights under the Consumer Rights Act 2022 and the EU Consumer Rights Directive.",
    "content": "Refunds & Returns Last updated 25 September 2026. Your consumer rights Your rights under Irish and EU consumer law come first, and nothing on this page limits them. The EU Consumer Rights Directive, given effect in Ireland by the Consumer Rights Act 2022, gives you 14 days from delivery to cancel an online purchase for any reason. Goods must also match their description, be of satisfactory quality and be fit for purpose. If they are not, you are entitled to a remedy whatever this page says. Contact us first Email theteam@customersupport.care with your order number and what you would like to do. We aim to reply within 24 hours. Please get return instructions from us before sending anything back. Returns go to the warehouse your order was sent from, and our Dublin administration office is not a returns warehouse. Cancelling an order You can cancel any order free of charge until it has shipped. Most orders ship within 24 hours of ordering, so if you have paid and need to change or cancel your order, contact us within 12 hours. Once packing and dispatch have started we cannot stop the parcel, but you can still cancel under the 15 day change-of-mind policy below. 15 days to change your mind You can return a product within 15 days of purchase for an exchange or a refund, for any reason. That includes finding a better price, changing your mind, an item that does not fit, an item you no longer need or ordering the wrong item. Irish and EU law also give you 14 days from the day your order is delivered to cancel, so you always have at least that long, whichever ends later. To cancel, tell us within that time. An email to theteam@customersupport.care is enough, or you can use the model form at the bottom of this page. Then send the goods back within 14 days of telling us. To help your return go smoothly: return the product in its original packaging; include your receipt, order confirmation or other proof of purchase from this website. You pay the cost of sending a change-of-mind return back to the original dispatch warehouse. You can handle the goods to check them, as you would in a shop. If they come back used beyond that, we may reduce the refund to cover the loss in value, as the law allows. We cannot accept returns of purchases made from third-party retailers. Please return those through the retailer you bought from. How refunds work We process your refund 24 to 48 hours after the returned item reaches us. By law we must refund you within 14 days of you telling us you are cancelling, and we can wait until the goods are back with us or you show us proof that you have sent them. We refund the price of the goods and the delivery charge you paid when you ordered. If you chose express delivery, we refund what standard delivery would have cost for that order. There is no cancellation fee and no handling fee. Refunds go back to your original payment method, such as your card or PayPal account. If you ask us to, we can hold the refund as credit for a future order instead. Your bank or payment provider may take a few extra days to show the money. Damaged, incorrect, missing or not received If a product arrives damaged or with missing parts, if we sent the wrong item, or if your order has not arrived, please tell us promptly. Email your order number and, if you can, a photo of the item and its packaging. Photos help us deal with the courier, but they are not a condition of your rights. Our team will put it right at no cost to you. Faulty goods If a product is faulty, does not match its description or is not fit for purpose, you are entitled to a remedy under the Consumer Rights Act 2022. Depending on the problem and when it shows up, that can be a repair, a replacement, a price reduction or a refund. We pay the cost of returning faulty goods. The 15 day window above does not apply to faults. If you believe a lifting product is unsafe, stop using it straight away and contact us. If you are not happy If you are unhappy with how we have handled a return or refund, email theteam@customersupport.care with your order number and we will look at it again. Free information about your rights is available from the Competition and Consumer Protection Commission at ccpc.ie . Model cancellation form You do not have to use this form. If you want to, copy it into an email to theteam@customersupport.care . To: Car Lift Company Ireland, a division of Caruso Consulting Co Ltd, Iveagh Court, Block D, Harcourt Rd, Dublin, Ireland, theteam@customersupport.care I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods: Ordered on / received on: Order number: Name of consumer(s): Address of consumer(s): Signature of consumer(s) (only if this form is sent on paper): Date:",
    "url": "https://carlift.irish/refunds-and-returns"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Car Lift Company Ireland, a division of Caruso Consulting Co Ltd, uses personal data under the GDPR and the Data Protection Acts 1988 to 2018. Data is used to fulfil orders, answer enquiries and improve the website, and is never sold. Google Analytics loads for every visitor through Consent Mode, with consent denied by default in the EEA, the UK and Switzerland until the visitor accepts on the cookie banner. Complaints can go to the Data Protection Commission at dataprotection.ie.",
    "content": "Privacy Policy Last updated 25 September 2026. Who we are Car Lift Company Ireland is a division of Caruso Consulting Co Ltd. Caruso Consulting Co Ltd is the controller of the personal data described here. Ireland administration: Iveagh Court, Block D, Harcourt Rd, Dublin, Ireland. You can reach us about privacy at theteam@customersupport.care . We handle personal data under the EU General Data Protection Regulation (GDPR) and the Data Protection Acts 1988 to 2018. We do not sell your personal data. What we collect Order details: your name, email address, phone number, delivery and billing addresses, and what you bought. Payment: card and PayPal payments are handled by the payment provider on its own secure pages. We receive confirmation of payment, not your full card number. Messages: what you send us by email, through the enquiry or feedback forms, or in the chat assistant. Tracking numbers: if you enter a tracking number on Track Your Parcel, it is sent to the tracking service to look up your parcel. Website use: through Google Analytics, information such as pages viewed, the device and browser you use and the site you came from. See \"Cookies and Google Analytics\" below. Why we use it To take, deliver and support your order, and to handle returns and refunds. This is needed to carry out our contract with you. To answer your questions and feedback. This is in our legitimate interest in looking after customers, or needed for a contract you are asking about. To keep records that tax and accounting law requires. This is a legal obligation. To prevent fraud and keep the website secure. This is in our legitimate interest. To measure how the website is used. In the EEA, the UK and Switzerland this relies on your consent. Who we share it with We share personal data only as needed to run the shop, with service providers who act for us: payment providers (Stripe and PayPal), website hosting, our order database, the service that sends order emails, our enquiry and feedback form provider, the chat assistant provider, the parcel tracking service (17TRACK), couriers, and Google for analytics. We may also share information where the law requires it. Some of these providers, and our international call centre, are outside the European Economic Area. When your data goes outside the EEA, we rely on the safeguards the GDPR allows, such as a European Commission adequacy decision or the Commission's standard contractual clauses. Cookies and Google Analytics Your browser stores your cart and your cookie choice so the shop works. Google Analytics loads on every page for every visitor, using Google Consent Mode. If you are in the EEA, the UK or Switzerland, including Ireland, analytics and advertising consent starts as \"denied\", and no analytics or advertising cookies are set until you accept on the cookie banner. While consent is denied, Google can still receive basic signals that do not use cookies, such as the fact that a page was viewed. You can change your choice at any time with Cookie settings in the footer. Our Cookie Policy has the detail. The site has no comments and no customer accounts, so we do not collect comment data or set login cookies. Embedded content from other websites If a page embeds content from another website, such as a video, that content behaves as if you had visited the other website. That website may collect data about you, use cookies, add its own tracking and record how you use the embedded content. How long we keep it We keep order records for as long as tax and accounting law requires. We keep messages for as long as we need them to deal with your question and any follow-up. Analytics data is kept under the retention settings of our Google Analytics account. When we no longer need data, we delete or anonymise it. Your rights Under the GDPR you can ask us to: give you a copy of the personal data we hold about you, including an exported file of data you gave us; correct data that is wrong; erase your data, except data we must keep for administrative, legal or security purposes; restrict how we use your data, or object to our use of it; stop using your data for marketing, at any time. Where we rely on your consent, you can withdraw it at any time. Email theteam@customersupport.care to use any of these rights. We may need to confirm your identity first. We reply within one month. Keeping data safe The website uses encrypted connections, and payments are taken by the payment providers on their own secure pages. We take reasonable steps to protect your data, though no website can promise complete security. Complaints If you are unhappy with how we have used your data, please contact us first and we will try to put it right. You also have the right to complain to the Data Protection Commission, Ireland's data protection regulator, at dataprotection.ie , or to the data protection authority in the EU country where you live or work. Children Our shop is for adults. We do not knowingly collect personal data from children under 16.",
    "url": "https://carlift.irish/privacy-policy"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms for using carlift.irish and buying from Car Lift Company Ireland, a division of Caruso Consulting Co Ltd. Prices are in euro with no tax added at the checkout. Consumer rights under Irish and EU law come first. Total liability for an order is limited to the amount paid for it, except for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.",
    "content": "Terms & Conditions Last updated 25 September 2026. Your consumer rights Your rights under Irish and EU consumer law come first. Nothing in these terms, or in any policy on this website, takes away or limits a right or remedy the law gives you as a consumer. That includes your rights under the Consumer Rights Act 2022 and the EU Consumer Rights Directive: to goods that match their description, are of satisfactory quality and are fit for purpose, and to cancel an online order within 14 days of delivery. If anything on this website seems to say otherwise, the law wins. Who we are This website is run by Car Lift Company Ireland, a division of Caruso Consulting Co Ltd. In these terms, \"we\", \"us\", \"our\" and \"Car Lift Company\" all mean Car Lift Company Ireland. Ireland administration: Iveagh Court, Block D, Harcourt Rd, Dublin, Ireland. Email theteam@customersupport.care . Prices, orders and payment Prices are in euro. No tax is added at the checkout, so the total in your cart is the total you pay. Delivery charges and any discount are shown in the cart before you pay. When you pay, you are offering to buy the goods in your cart. We accept your order when we email your order confirmation. If we cannot supply something you have paid for, for example because it is out of stock, we will tell you and refund you in full. If we find a clear pricing error on your order, we will contact you before dispatch, and you can choose to go ahead at the correct price or cancel for a full refund. Payments are taken by our payment providers on their own secure pages. We do not see or store your full card number. Please check your delivery address and contact details at checkout, and tell us straight away if something needs correcting. Using this website We provide services to you subject to the notices, terms and conditions set out in this agreement. You also agree to follow the rules, guidelines, policies, terms and conditions that apply to those services before you use them. We may change this site and these terms at any time. The version published here when you place an order is the version that applies to that order. Please read this agreement before going further, because accessing, browsing or otherwise using the site means you agree to the terms in it. You must not upload, distribute or otherwise publish through this site any content, information or other material that (a) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties; (b) is libellous, threatening, defamatory, obscene, indecent, pornographic or discriminatory, or could give rise to any civil or criminal liability under any law that applies; or (c) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets or other proprietary rights of any person. The site does not currently offer customer accounts. If Car Lift Company gives you an account identification and password to use certain parts of the site, the following applies. Each time you use a password or identification, you are treated as authorised to access and use the site in line with this agreement, and Car Lift Company has no obligation to investigate the source of that access or use. You are responsible for all access to and use of the site by anyone using the password and identification given to you, whether or not you actually authorised it, including all communications and transmissions and all obligations (including financial obligations) incurred through it. You are responsible for keeping that password and identification secure and confidential, and you must tell Car Lift Company straight away about any unauthorised use of them or any other breach or threatened breach of the site's security. By using the site under these terms of use, you confirm that you are 18 years of age or older. If you are under 18, please use this site only under the supervision of a parent or legal guardian. Subject to this agreement, Car Lift Company grants you a limited, revocable, non-transferable and non-exclusive licence to access and use the site by displaying it in your internet browser, only for the purpose of shopping and not for any commercial use or use on behalf of any third party, unless Car Lift Company agrees otherwise in advance. Any breach of this agreement ends that licence straight away, without notice to you. Unless Car Lift Company agrees otherwise in advance, all materials that are part of this site, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials (together, the \"Contents\"), are for personal, non-commercial use only. You may not make any commercial use of the information on the site, or use the site for the benefit of another business. We may refuse service or cancel orders at our discretion, for example if we believe a customer's conduct breaks the law or is harmful to our interests. If we cancel an order you have paid for, we refund you in full. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this site or any part of it, unless Car Lift Company gives written permission. Delivery, returns and privacy Our Shipping & Delivery , Refunds & Returns , Privacy Policy and Cookie Policy pages form part of the information we give you before you order. Our liability to you If we break these terms, we are responsible for loss or damage you suffer that is a foreseeable result of that. Our total liability to you for an order is limited to the amount you paid for that order. We are not liable for indirect or consequential loss. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any other liability or consumer right that cannot be excluded or limited under Irish or EU law. There is more detail on our Limited Liability & Indemnity page. Law and complaints Nothing in these terms takes away the protection of the consumer laws of the country where you live. If you live in Ireland, that means Irish and EU consumer law, and you can bring a claim in the courts where you live. If something goes wrong, please email us first at theteam@customersupport.care so we can try to put it right. Free information about your consumer rights in Ireland is available from the Competition and Consumer Protection Commission at ccpc.ie .",
    "url": "https://carlift.irish/terms-and-conditions"
  }
}