Get in touch
Questions about a product, your order or delivery? We are happy to help.
For any question about our products, or for help with an order, email us and our team will respond within one business day. Our support team works seven days a week, and a person reads every message.
If your enquiry is about an order, please visit Track Your Parcel first. If you still need help, include your order number and the email address you used at the checkout.
Company information
Full business details, so you always know exactly who you are buying from.
- Company nameCar Lift Company Ireland, a division of Caruso Consulting Co Ltd
- Ireland administrationIveagh Court, Block D, Harcourt Rd, Dublin, Ireland
- Emailtheteam@customersupport.care
Send us a message
Orders of €50 or more after discounts ship free with tracked delivery across Ireland (a flat €22 applies below that, and express delivery costs €22). For delivery outside Ireland, contact us before you order. See Refunds & Returns and Shipping & Delivery for the full details.
Frequently asked questions
How much is delivery?
Standard delivery is free when your goods subtotal is €50 or more after discounts. Below that, standard delivery costs €22. Express delivery costs €22 at any order value.
How long does delivery take?
Allow 5 to 7 days for delivery within Ireland, plus 24 to 48 hours for handling and processing. We email a tracking number after dispatch, and items in one order may arrive separately. For delivery outside Ireland, contact us before you order.
Which currency do you charge?
Prices and checkout charges are in euro (€). No tax is added at the checkout. Delivery and any discount are shown before you pay.
How do I contact the team?
Email the team at the address on our contact page (carlift.irish/contact-us) with your product or order question. Most emails are answered within one business day.
What payment methods are available?
The checkout takes card payments and PayPal.
Can I return an item?
Yes. You can return an item for a change of mind within 15 days of purchase, in its original packaging and with proof of purchase from this website. You pay the return postage, and we refund within 24 to 48 hours of the return arriving. This does not limit your statutory right to withdraw from an online purchase within 14 days of delivery, or your rights if goods are faulty or not as described.
What if my order has not arrived?
Contact the team with your order number and the email address you used at the checkout. We will check the shipment and, if it is lost or damaged, put it right.